Frequently Asked Questionss

• 1. What makes Al AAaliya products different?

  At Al AAaliya, we are committed to 100% natural ingredients. Our products are free from harsh chemicals and unnecessary additives, offering a gentle yet effective touch for your skin, hair, and well-being.

• 2. What is your product range like?

  We offer a comprehensive range of natural beauty products for women, men, and kids. From nourishing skincare and face care solutions to invigorating hair care products, we have something for everyone in the family.

• 3. Is Al Aaliya cruelty-free?

  Absolutely! We believe in beauty without compromise. Our products are never tested on animals.

• 4. Where can I find Al Aaliya products?

  Al Aaliya products are available online on our website and at select retailers around Qatar.

• 5. How can I learn more about the ingredients in your products?

  We are transparent about every ingredient we use. Each product packaging provides a detailed breakdown of the natural wonders that make up our formulas.

• 6. How can I contact Al Aaliya?

  We are always happy to hear from you! Feel free to reach out to our friendly customer service team through our website or social media channels.

• 7. Are your products certified?

  Yes, we are legally registered to sell our products in Qatar. We also hold Safety Certificate from ACES lab.

• 8. Why are the fragrance of the products too strong or too little?

  We use only plant-derived essential oils to add fragrance to our products, avoiding conventional fragrance oils that contain harmful phthalates. In addition to providing a natural scent, essential oils offer therapeutic benefits for both skin and hair.

• 9. Do you use any Preservatives?

  Yes. And why because, water based products like shampoo and conditioner can be contaminated because of bacteria and micro organisms. No one would like to see them in their personal care products and having said that, We use Approved plant based preservatives which are food grade and safe.

• 10. Are your products free from sulphate, Parabens, silicones and other harsh chemicals?

  Yes, Our products are free from them and lot many nasty ingredients.

• 11. Why should we use Al AAaliya organic products when there are so many natural,
  organic and clean brand in the market?

  At Al AAaliya, sustainability is at the core of everything we do—from sourcing organic, biodegradable ingredients. Our high-performance formulations are specifically crafted for all skin types, ensuring safety and effectiveness. With our agricultural background, we maintain full control over the quality of our ingredients, many of which are sourced directly from farm.

• 12. What is the standard order processing time?

  We can deliver the order in 24 hours.

• 13. Do you ship Internationally?

  Currently we deliver items only locally (Qatar).

• 14. Do you take bulk orders for salons?

  Yes, We take bulk orders as per our minimum order quantity. Contact customer support for retail space.